FAQ

Frequently
Asked Questions.

Have a question we didn't answer? Get in touch.

Do I need to be home during service?

No — as long as your bins are accessible from the curb or a shared side yard, we can complete the job while you're away. We'll send a confirmation when we finish.

How often should trash bins be cleaned?

For most households, once a month keeps odors and bacteria under control. Homes with pets, small kids, or heavy summer use often prefer twice a month. One-time deep cleans are also available.

Do you provide pickup and return?

Yes. If your bins are still at the curb from trash day, we roll them where they belong when we're done. Just let us know your preference during booking.

What forms of payment do you accept?

Cash App, Venmo, cash, or check. Credit and debit card payments are coming soon. See our Payments page for details.

What areas do you serve?

We currently serve Clarksville TN, Oak Grove KY, Hopkinsville KY, and Pembroke KY. Not in that list? Contact us — we may still be able to help.

What happens if it rains?

Light rain is no problem — we work through it. In case of severe weather or unsafe conditions, we'll reschedule and let you know as soon as possible. No extra charge for rescheduling.

Are you insured?

Yes. Fresh Bin Solutions is fully insured, veteran-owned, and locally operated.

How do I get a quote?

Use our free online quote form, call (931) 216-0595, or message us on Facebook. Most quotes come back within a few hours.

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